Privacy Policy
Last Updated: February 2025
At nexxus partn, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage our business consulting services. We comply with Singapore's Personal Data Protection Act (PDPA) and international privacy standards.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us, including:
- Contact information (name, email address, phone number)
- Company information (business name, position, industry)
- Communication preferences and inquiry details
- Professional background relevant to our services
- Project requirements and business objectives
Automatically Collected Information
When you visit our website, we automatically collect certain technical information:
- IP address and geographic location
- Browser type, version, and operating system
- Pages visited, time spent, and navigation patterns
- Referring websites and search terms used
- Device information and screen resolution
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience:
- Essential cookies for website functionality
- Analytics cookies to understand user behavior
- Marketing cookies for advertising purposes
- Preference cookies to remember your settings
For detailed information about our cookie practices, please see our Cookie Policy.
How We Use Your Information
Service Delivery and Communication
- Respond to your inquiries and provide requested information
- Deliver consulting services and project communications
- Schedule consultations and manage client relationships
- Send service updates and important notifications
- Provide technical support and customer assistance
Business Operations and Improvement
- Analyze website performance and user experience
- Improve our services and develop new offerings
- Conduct market research and industry analysis
- Maintain security and prevent fraudulent activities
- Comply with legal and regulatory requirements
Marketing and Communications (with Consent)
- Send newsletters and industry insights
- Notify you about relevant services and events
- Share thought leadership content and case studies
- Invite you to webinars and professional networking events
You can opt-out of marketing communications at any time by contacting us or using unsubscribe links in our emails.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent
For marketing communications, newsletter subscriptions, and optional cookies where you have provided explicit consent.
Contractual Necessity
To provide consulting services, respond to inquiries, and fulfill our contractual obligations to clients.
Legitimate Interest
For business operations, website analytics, security, and improving our services where our interests don't override your privacy rights.
Legal Compliance
To comply with applicable laws, regulations, and legal processes in Singapore and other jurisdictions.
Data Sharing and Third Parties
Service Providers
We may share your personal data with trusted third-party service providers who assist us in:
- Website hosting and technical infrastructure
- Email marketing and communication platforms
- Analytics and performance monitoring tools
- Customer relationship management systems
- Payment processing and financial services
Professional Partners
In certain cases, we may share information with professional partners:
- Legal advisors and auditors for compliance purposes
- Specialized consultants for specific project requirements
- Industry experts for collaborative engagements
All partners are bound by strict confidentiality agreements and data protection requirements.
Legal Requirements
We may disclose your personal information if required by law, regulation, legal process, or to protect our rights, property, or safety of our clients and employees.
Data Protection and Security
Security Measures
Technical Safeguards
- SSL encryption for data transmission
- Secure servers with access controls
- Regular security audits and monitoring
- Multi-factor authentication systems
Organizational Controls
- Staff training on data protection
- Access limitation on need-to-know basis
- Confidentiality agreements for all personnel
- Regular review of security policies
Data Breach Notification
In the unlikely event of a data breach, we will:
- Notify relevant authorities within 72 hours as required by law
- Inform affected individuals without undue delay
- Provide clear information about the nature and impact of the breach
- Implement immediate measures to contain and remedy the situation
- Conduct thorough investigation and improve security measures
Data Retention Periods
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
Contact and Inquiry Data
Retained for 3 years from last contact
Client Service Records
Retained for 5 years after service completion
Marketing Communications
Retained until consent is withdrawn
Financial and Tax Records
Retained for 7 years as required by Singapore law
Website Analytics Data
Retained for 26 months (Google Analytics default)
Cookie Data
Varies by cookie type (see Cookie Policy)
Your Privacy Rights
Under Singapore's PDPA, You Have the Right To:
Access Your Data
Request access to personal data we hold about you
Correct Your Data
Request correction of inaccurate or incomplete information
Withdraw Consent
Withdraw consent for marketing or optional data processing
Data Portability
Request your data in a portable format
Object to Processing
Object to certain types of data processing
Lodge Complaints
File complaints with the Personal Data Protection Commission
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
We will respond to your request within 30 days and may require identity verification for security purposes.
International Data Transfers
Some of our service providers may be located outside Singapore. When we transfer your personal data internationally, we ensure adequate protection through:
- Adequacy decisions by the Personal Data Protection Commission
- Standard Contractual Clauses approved by relevant authorities
- Binding Corporate Rules for multinational service providers
- Explicit consent where required by law
We regularly review the adequacy of protection provided by international transfer mechanisms and update our practices as needed.
Children's Privacy
Our services are designed for business professionals and organizations. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will:
- Post the updated policy on our website with a new "Last Updated" date
- Notify existing clients via email for significant changes
- Provide prominent notice on our website for major revisions
- Obtain renewed consent where required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
General Inquiries
Mailing Address
nexxus partn
Privacy Officer
72 Anson Road
Singapore 079911